Trusted by Jacksonville pet families since 1988. Same-day sick appointments often available for new patients.
What to Expect on Your First Visit
A typical medical appointment at SJB follows a consistent flow:
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1. Register beforehand or at check-in
Completing registration ahead of time saves a few minutes at the front desk, and lets our team review your pet's information before you arrive.
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2. Arrive a few minutes early
This gives time to settle in, especially helpful for anxious pets who benefit from a calmer transition into the exam room.
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3. Meet your doctor for a full thirty-minute exam
Time to ask every question, with nothing rushed. This is also when we'll go over your pet's history, current medications, and anything you've noticed that's worth discussing.
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4. Leave with a clear plan
Whether that's next steps for a health concern, a wellness plan enrollment, or simply confirmation that everything looks good, you'll know exactly what's happening next.
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5. Get a follow-up call the next day
A team member checks in personally on how your pet is settling in, which is standard practice after every first visit, not just for sick appointments.
The DaySmart Vet Mobile App
Once you're registered, the DaySmart Vet app lets you book appointments, request prescription refills, and access your pet's records right from your phone. It's the easiest way to manage ongoing care after your first visit, whether that's scheduling a routine wellness exam or checking on a recent lab result.
Many clients find the app especially useful for managing multiple pets in the same household, since everything stays organized in one place rather than juggling separate paper records or phone calls for each animal.
Common Questions About Becoming a New Client
Ready to Get Started?
Register today and experience an unrushed first visit built around actually getting to know your pet.
