Trusted by Jacksonville pet families since 1988. In-house pharmacy plus online refills through ourvet.com. No gap between diagnosis and medication.
No Gap Between the Exam Room and the Medication
Getting a prescription is only half the process. The other half is actually filling it, and if that means a separate errand to a different pharmacy that doesn't have your pet's chart or doesn't know the specifics of what was prescribed, that's an extra step and an extra place for something to get lost in translation.
At SJB, prescriptions filled at our in-house pharmacy come from the same team that examined your pet and made the recommendation. For ongoing needs like monthly parasite prevention or a refill on a chronic medication, our online portal through ourvet.com lets you request refills without a trip in at all, with home delivery available.
For families managing a pet with a chronic condition, whether that's diabetes, arthritis, or a heart condition requiring daily medication, this coordination matters more than it might for a healthy pet on occasional flea prevention. A missed or delayed refill can mean a real disruption in care, so having a pharmacy connected directly to the medical team managing that condition removes one more point of potential failure.
Who Uses Our Pharmacy Services
Pets on chronic medications who need reliable, ongoing refills without a gap in treatment, since inconsistent dosing can undo months of otherwise well-managed care.
Owners managing monthly parasite prevention who'd rather have it delivered than remember a separate pickup every time a dose comes due.
Anyone just prescribed a new medication who wants to fill it the same day, in the same building as their exam, without an extra stop on the way home.
Pets on prescription diets who need a consistent, trusted source for their food, especially when a specific formulation is managing a medical condition.
Multi-pet households juggling several different medications and refill schedules who benefit from having everything organized through one system.
What Our Pharmacy Offers
How Refills and Prescriptions Work
A typical medical appointment at SJB follows a consistent flow:
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1. Prescription written
During your pet's visit, the vet prescribes what's needed based on the exam and any diagnostics.
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2. Filled in-house or online
Your pet is gently positioned on the imaging table. Digital capture takes seconds per image. Most pets tolerate the process well; sedation is available for anxious or fractious pets when needed.
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3. Ongoing refills
For chronic medications or monthly prevention, refill requests can be submitted online without needing a new appointment each time, as long as your pet's prescription is current.
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4. Delivery or pickup
Final interpretation comes from a board-certified veterinary radiologist. Stat and priority reads are available for time-sensitive cases.
Why SJB's Pharmacy Is Different
- Same team, same record. The pharmacy has full access to your pet's chart, not a separate disconnected system.
- In-house and online options. Fill same-day in person, or manage refills from home through ourvet.com.
- No coordination gap. What the vet prescribes is what gets filled, without translation between separate systems.
- Prescription diet access. One more thing you don't have to source separately.
Pharmacy and Your Wellness Plan
Medications and prescription diets are billed separately from Complete Care Wellness Plans, but plan members benefit from the same coordinated care: since your pet's annual exams and diagnostics are already tracked under the plan, prescription needs get caught early and refills stay on schedule without gaps.
Related Services
Wellness exams, same-day sick visits, chronic disease management, and the doctor time your pet actually needs to get diagnosed properly.
Year-round parasite prevention, early disease detection screenings, and senior wellness panels built for Jacksonville's climate.
Predictable monthly pricing that bundles annual exams, vaccines, and diagnostics into one flat rate starting at $59 a month. Four life-stage plans.
Professional cleanings, dental X-rays with full-mouth imaging, tooth extractions, periodontal disease treatment, and dental pain management.
Common Questions About Our Pharmacy
Request a Refill or Fill a New Prescription
An in-house fill today or an online refill through our portal: get your pet's medication without the extra hassle.