Trusted by Jacksonville pet families since 1988. Wellness plans starting at $59 a month. Member discounts on boarding and spay/neuter.
What Complete Care Wellness Plans Actually Cover
Most pet owners have felt it. The dog goes in for a routine check. Everything is fine. Then the bill hits, and it's a lot bigger than expected because the exam fee, the annual vaccines, and the lab work all landed at once.
Complete Care Wellness Plans exist so that stops happening. Each plan bundles the routine care your pet actually needs across a full year into a single flat monthly payment. The exams, the vaccines, the annual diagnostics all flow into one predictable number. When you show up for a covered visit, there's no surprise math at the counter. Just the care your pet came in for.
The plans aren't insurance. They're a membership in the routine care your pet needs anyway, priced to be predictable and structured to make sure nothing gets skipped.
Who Complete Care Wellness Plans Are Built For
The plans work for most Jacksonville pet families, but they make the most sense in a few specific situations.
Families whose budget doesn't stretch well for a lumpy $400 vet bill once a year. Spread that across twelve months and it becomes manageable.
Owners of young puppies and kittens, who need frequent visits in the first year and often see the biggest per-visit savings compared to paying à la carte.
Owners of adult pets who want the discipline of scheduled preventive care instead of "I'll get around to it" appointments that turn into an emergency visit.
Families that board frequently. The 10% Healthy Stay Advantage discount on every overnight stay adds up fast for anyone who travels or works long days.
Anyone tired of the surprise-bill problem. Predictable monthly cost is the entire point.
Four Life-Stage Plans
Every plan is built around what your pet actually needs at that stage of life. A puppy needs a lot more vaccine appointments than a five-year-old dog. A senior cat needs different diagnostics than a kitten. Rather than a one-size approach, we structure four plans that reflect real life-stage needs.
Every plan includes:
How Enrollment Actually Works
Getting started on a wellness plan is straightforward:
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1. Call or book online
Tell us your pet's age and species, and we'll walk through which plan fits.
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2. Come in for your first visit
If your pet is a new patient, the first exam sets a baseline and confirms plan enrollment. Existing patients can enroll at any visit.
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3. Your plan activates
Monthly billing starts, and covered services are available immediately.
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4. Schedule your covered care throughout the year
The team can build out your pet's annual schedule at enrollment so nothing gets missed.
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5. Renew annually
Your plan renews each year unless you cancel, and the pricing structure adjusts to match your pet's life stage as they grow.
Plans are month-to-month with a twelve-month enrollment term. Cancellation policies are explained fully at enrollment.
Why SJB's Wellness Plans Are Structured Differently
Corporate veterinary chains offer wellness plans too. Ours are built differently in a few important ways.
- Owned by the practice, not by a national insurance partner. Coverage decisions get made locally, and the team you talk to at check-in is the same team designing the plan.
- Integrated with everything else we offer. The 10% Healthy Stay Advantage discount on boarding, and the member discount on spay/neuter, ties the plan directly to services your pet actually uses.
- Four life-stage plans instead of a generic "wellness membership" that means different things to different pets. Kittens get what kittens need. Adult dogs get what adult dogs need.
- Priced to be accessible. $59 a month for kittens is the entry point, and no plan exceeds $79.
- Paired with an in-house lab that returns same-day results. Your pet's annual diagnostics come back before you leave.
How the Plan Connects Every Service We Offer
The plan touches nearly every part of the practice. Here's how the integration actually plays out during a typical year:
- Medical: Your annual exam and follow-up sick visits happen with the same team, and covered services flow through your plan.
- Preventative Care: Year-round parasite prevention, annual heartworm testing, and core vaccines are all covered.
- Grooming: Book your dog's grooming appointment on the same day as their exam to save a trip.
- Boarding: Every overnight stay at the Paw & Heart Hotel earns your 10% Healthy Stay Advantage discount as a plan member.
- Pharmacy: Prescription refills flow through the same team that treats your pet, with the option of home delivery through our online pharmacy portal.
One membership. One team. Every service.
Related Services
Wellness exams, same-day sick visits, chronic disease management, and the doctor time your pet actually needs to get diagnosed properly.
In-house bloodwork, urinalysis, fecal, cytology, and rapid diagnostics with same-day results.
Mass removals, wound repair, C-sections, enucleation, hematoma repair, and general soft-tissue procedures.
Professional cleanings, dental X-rays with full-mouth imaging, tooth extractions, periodontal disease treatment, and dental pain management.
Common Questions About Complete Care Wellness Plans
Predictable Care for Your Pet Starting at $59 a Month
Skip the surprise bills at checkout. Enroll in a Complete Care Wellness Plan and get your pet's routine care handled on a predictable monthly schedule.